Difficult conversations can be challenging for many reasons. This webinar provides an opportunity to explore how to: have courageous conversations; be professionally curious and increase your awareness of the importance of advanced empathy and language use in social work practice.  This practical webinar will equip you with tools and information for you to directly improve the outcomes for the children and families you work with.

By attending this webinar, you will:

• Gain a deeper understanding of social work practice in London Borough of Barking and Dagenham’s children’s services
• Consider what constitutes a courageous conversation and how to approach these types of discussions and the tools needed to be effective
• Think about why we need to be professionally curious, what this looks like and ways to practice and sustain this attitude
• Understand the importance of advanced empathy which affects use of language with the need for more child-centric language and be champions for whole culture change in this area